Offices and ticket offices

  
HEADQUARTER

via Taro, 12 - Parma 
Tel.: +39 0521/2141
Fax: +39 0521/214444  
tep@tep.pr.it 

 

LOST AND FOUND: tel. +39 0521/214255
Monday to Friday - 8.30am-1pm and 2-5 pm 

 

TICKET OFFICES:

BIGLIETTERIA BARRIERA BIXIO, piazzale Barbieri 1 - Parma

Tickets and passes, Mi Muovo cards, fines payment, discounted passes for disabled people and senior citizens, Happy Bus passes

Mondayto Friday, 8.10-12.50 am and 2.15 - 4.40 pm

PUNTO TEP, Strada Garibaldi, 18 (entrance in piazzale Paer) - Parma

Tickets and passes, Mi Muovo cards, fines payment, discounted passes for disabled people and senior citizens, Happy Bus passes

Monday to Friday, 8.10-12.50 am and 2.15 - 4.40 pm

CICLETTERIA 

Piazzale C.A. Dalla Chiesa 11/b - Parma

Tickets and passes, Mi Muovo cards.

Monday to Friday, 8.10-12.50 am and 2.15 - 4.30 pm

 

SANCTIONS OFFICE
What to do if you have been sanctioned: information

Available on Thursdays at the ticket office in piazzale Barbieri 1, 9.30-12.30 am.

 

Ticket machines:

  • Railway station: near the east and west bus stops in the station underpass and suburban terminal.
  • Close to park&ride services
  • Outside the ticket office at Barriera Bixio (Piazzale Barbieri 1, Parma)

WHEN TICKET OFFICES ARE CLOSED YOU CAN RECHARGE YOUR PASS:

 
YOU CAN BUY TICKETS (FROM 1 TO 10 ZONES):

  • IN MANY NEWSPAPERS SHOPS DOWNTOWN, IN MOST OF THE TOBACCO SHOPS IN PARMA AND AROUND THE PROVINCE, IN AUTHORIZED SHOPS
  • THROUGH THE SMARTICKET APP FOR IOS E ANDROID SMARTPHONES 
  • AT TICKET MACHINES (SEE ABOVE)
  • ONBOARD THE BUS FOR AN EXTRA CHARGE. The driver does not give change: in order to buy the ticket on the bus the exact fare must be paid.