Offices and ticket offices

rhdr

Description

Headquarter

via Taro, 12 – Parma
Phone: 0521/2141
Fax: 0521/214444

tep@tep.pr.it

Lost and found

phone 0521/214255
Monday to Friday – 8.30am-1pm and 2-5 pm 

Biglietteria Barriera Bixio

Tickets and passes, Mi Muovo cards, fines payment, discounted passes for disabled people and senior citizens, Happy Bus passes

Monday to Friday, 8.10-12.50 am and 2.15 – 4.40 pm

Punto Tep

Strada Garibaldi, 18 (entrance in piazzale Paer) – Parma

Tickets and passes, Mi Muovo cards, fines payment, discounted passes for disabled people and senior citizens, Happy Bus passes

Monday to Friday, 8.10-12.50 am and 2.15 – 4.40 pm

Cicletteria

Piazzale C.A. Dalla Chiesa 11/b – Parma
Tickets and passes, Mi Muovo cards.

Monday to Friday, 8.10-12.50 am and 2.15 – 4.30 pm

Sanctions Office

What to do if you have been sanctioned: information
Available on Thursdays at the ticket office in piazzale Barbieri 1, 9.30-12.30 am.

Ticket machines:

  • Railway station: near the east and west bus stops in the station underpass and suburban terminal.
  • Close to park&ride services
  • Outside the ticket office at Barriera Bixio (Piazzale Barbieri 1, Parma)

When ticket offices are closed you can recharge your pass:

You can buy tickets (from 1 to 10 zones):

  • IN MANY NEWSPAPERS SHOPS DOWNTOWN, IN MOST OF THE TOBACCO SHOPS IN PARMA AND AROUND THE PROVINCE, IN AUTHORIZED SHOPS
  • THROUGH THE SMARTICKET APP FOR IOS E ANDROID SMARTPHONES 
  • AT TICKET MACHINES (SEE ABOVE)
  • ONBOARD THE BUS FOR AN EXTRA CHARGE. The driver does not give change: in order to buy the ticket on the bus the exact fare must be paid.