Passengers must show their travel document upon request. If they don’t have a ticket or the ticket is not valid, they will have to pay, in addition to the regular ticket, a penalty of:
- € 65.00
directly to the inspector on the bus, or within five days at the TEP ticket offices or through payment to postal giro account, without appeal;
- € 87.00
in addition to the unpaid fare and any administrative expenses, if paid between the 6th and the 60th day from the date of notification;
- € 260.00
in addition to the unpaid fare and any administrative expenses, if paid after the 60th day from the date of notification;
- € 6.00
for passengers with a personal bus pass who are not able to show it to the TEP inspector, but who will bring it, within five days from the date of notification, to the Ticket Office at Barriera Bixio – Piazzale Barbieri, provided the bus pass was valid before the notification of violation. To benefit from the reduced sanction, the passenger must have shown his personal document (id. card, passport etc.) when checked.
Since October 1st, 2018, the Regional Law (art. 40 L.R.E.R. 30/1998 e s.m.i.) passengers must validate both tickets and passes every time they board the bus. When checked, passengers with tickets and passes not validated when boarding a new bus will have to pay a sanction:
€ 3,00 when the sanction is payed to the inspector on board the bus. For passengers ages less than 18, the sanction must be payed by a parent within 3 days (holidays excluded), provided the passengers has shown his id. card (or other personal document, suche as passport or other) when checked;
€ 6,00 if payed within five days (holidays not included) at the TEP ticket offices or through payment to postal giro account, without appeal;
€ 12,00 if paid between the 6th and the 60th day from the date of notification;
€ 36,00 if paid after the 60th day from the date of notification.
How to pay the sanctions:
- cash: from Monday to Friday at TEP ticket offices (Parma in piazzale Barbieri 1/a, via Garibaldi 18/p.le Paer or piazzale Dalla Chiesa at Cicletteria);
- through payment to postal giro account n. 35660547 in the name of TEP spa – via Taro 12 – 43125 Parma. The blank for the “CAUSALE” must be filled with the number of the sanction.
Checks on the buses
are carried out by inspectors, specialized Tep staff that in addition to this task work as traffic wardens, checking for abusive parking at bus stops and on bus lanes. In the performance of their duties inspectors are public officials to whom, upon request, passengers must by law provide their personal details. Providing false personal details during a bus check is a criminal offence.
Download here the module to bring an action against the sanction
Bodycams and photos by the inspectors on the bus
Our inspectors can take photos and records through “Bodycam” devices they wear. All the devices are reported according to the law (art. 13 D.lgs. 196/2003, art. 13- 14 – GDPR2016/679). Photos of people travelling without a proper pass/ticket can be taken when the passengers refuse to communicate to the inspecto their personal details or when the passengers communicate their personal details without providing any personal document.